Day-to-day phone call interactions completely reimagined – helping customers turn audio into actionable insights. Introducing call to text like you've never seen before!
Turning audio into actionable insights
To gain valuable insight, call recording and call transcription services have become an important part of everyday business development. Transcriptions help to create a more streamlined and customer centric business focus.
vControl has developed a hybrid Ai transcription service that operates on a unique deep learning neural network, with a constant learning mode trained from hundreds of hours of human speech to offer an even more accurate transcription service for your clients.
AI Workforce Management Tools
Our platform offers more transcription and call to text features than ever seen before, all in one place.
Transcriptions with clear split conversation that can define the difference in voice, pitch, and tune, to create clear separation for each speaker on call transcriptions
Voicemail to Text
Voicemails can be automatically transcribed into text the moment the call has ended and then sent directly to the recipient’s inbox. Easily read, search, and respond to important messages quickly
An emotion and voice detection response that indicates when a conversation is positive, negative, or neutral and will detect the sentiment throughout the call
The call summarisation feature allows clients to identify important information from transcriptions and then have it presented concisely and verbatim, in fewer sentences
Our ground-breaking voice to text technology is optimised for greater accent detection and has resulted in a 25% increase in transcription accuracy
Call recordings, voicemails and transcriptions are stored directly within the account to allow for one click search, analysis and easier storage all in one place
Stand out from your competition with vControl’s AI transcription as a service
With many businesses now looking for technology that can create an overall customer centric focused solution, the vControl platform presents even more amazing features to offer your clients when adding Ai transcriptions as a service to your cloud toolkit. vControl will enhance your service as a telco provider to help you stay ahead of your competition and gives you a complete phone system management tool in one brilliant platform.
The vControl platform now empowers providers with the ability to offer even more call to text features than ever before!
Not yet a vControl provider?
Click the Become a Provider button to explore the platform yourself with a free provider account or complete the enquiry form HERE and we will be in touch to answer any questions you may have.