It Starts With High Availability

vControl is a uniquely developed infrastructure where redundancy, call quality and reliability are core factors in the design of the system. Our cluster is rapidly scalable and geographically redundant, protecting the system against even extreme events such as entire data centre outages and monitored 24/7 by our network operations team. Even metrics such as dial plan response time are measured and optimised, with nothing left to chance.

Benefits of vControl

Cloud Hosted PBX vControl® has DDoS (distributed denial-of-service) and intrusion preventions of malicious attempt to disrupt call traffic.

Distributed IPs

Each public link comes with full DDoS and intrusion detection/prevention hardware, as well as failure detection and traffic rerouting devices.

vControl® Cloud Hosted PBX services are fully load balanced servers

SIP Load Balancing

All traffic is distributed evenly across our public cloud clusters, with well over triple capacity of current load available instantly at any time.

vControl® Cloud Hosted PBX physical and virtual server options

Physical & Virtual

Physical devices deliver the fastest response time, however we support the physical devices with high-availability virtualised overflow servers.

vControl® Hosted PBX services have QoS (Quality of Service) where calls aggregate through multiple carriers to achieve HD call clarity

Carrier Aggregation

By aggregating our carrier connections, vControl routes your traffic through the providers with the highest quality metrics, not the cheapest route.

vControl® VoIP provider services offer multiple factor network redundancy with numerous layers of automatic failover to several different datacentres

Automatic Failover

With a multiple factor redundant network, every element of our infrastructure has several layers of failover redundancy in place across multiple datacentres.

vControl® White Label VoIP services maintain location redundant servers where all alternate servers can be dialled up to take a primary VoIP server's place in a heartbeat

Location Redundancy

Each data centre has an established heartbeat with the rest of the distributed cluster, any DC experiencing issues is automatically removed from use.

Not yet a vControl provider?

Complete our new provider enquiry form and we'll be in touch to answer any questions you may have. You can also sign up for a free trial and explore the platform for yourself.

Live Monitoring

Every Second Matters

Every packet of every call, monitored to ensure flawless audio quality and link availability.

vControl® Call quality is measured by real time MOS (Mean Option Scores) 24/7 for call quality assurance

Key Features



vControl specialises in offering customisable solutions, all designed to suit the unique requirements of your business. Our first-class VoIP system integrates seamlessly with a variety of tools and software applications, giving you a lot less to manage and opening up a whole new world of communication possibilities for your business. Integrate your phone system with Microsoft Teams, for example, and your staff can remotely and securely place and receive internal and external calls with anyone, anytime, anywhere.



The vControl infrastructure can be modified and deployed to suit any business use case scenario. Incorporating premium quality telephony has never been easier. We can deliver solutions and support for businesses that want call records, recordings, dial plan triggered events, internal database connectivity, API calls, remote device activation, application integration, and more. For large scale or geographically separated enterprises as well as large volume call centres, we can provide a modularised infrastructure able for any individual service to be scaled flexibly and frequently.



vControl allows businesses to have a sophisticated self-manageable telephone system, with the reliability of support when they need it. vControl enables you to set up new customers quickly and simply with fully functional phone systems at the touch of a button. We take care of all the necessary servers, wholesale agreements, bandwidth, billing platforms and porting so you can offer enterprise grade services to your customers.

Interested in how it works? Find out more here

Tailored for you

Additional Requirements?

With direct access to our Australian development team, we can build your system to your exact needs. Contact our team to discuss further.

Discuss Your Requirements